In this episode of AI Success Factors, host Samuel Matthew sits down with Gregory A. Johnson, Vice President of Product Management for AI & Machine Learning at JPMorgan Chase. Together, they explore why true AI transformation in banking doesn’t start with technology—it starts with defining the right problems, building strong data strategies, and fostering a culture of trust and innovation. Gregory shares insights from leading large-scale AI rollouts in financial services, highlighting how sequencing product leadership before technical execution is critical for lasting impact.

Key Takeaways:

• AI success depends on identifying business problems and validating them with data before implementing solutions.
• Culture, governance, and regulatory trust are often greater challenges than the technology itself.
• Sequencing matters: product leadership should come before hiring technical teams.
• Scaling AI requires discipline, clear success criteria, and alignment across business and technical stakeholders.

Featuring:

• Host: Samuel Matthew, AI SuccessFactors Podcast – LinkedIn
• Guest: Gregory A. Johnson, VP of Product Management for AI & ML, JPMorgan Chase – LinkedIn

Listen Here:

• Apple Podcasts
• Spotify Podcasts
• YouTube Music

Enjoyed the episode?

Consider leaving us a five-star review!, share with colleagues, and subscribe for more insights on AI in action. Connect with us on LinkedIn, Twitter, and YouTube, or visit us at AISuccessFactors.com.

Disclaimer:

This podcast is presented by Samuel Matthew. The opinions and views expressed are those of the host and participants and do not necessarily reflect the views of JPMorgan Chase Bank, N.A. or its affiliates. Gregory A. Johnson is appearing in a personal capacity based on his professional experience and does not speak on behalf of JPMorgan Chase. This podcast is for informational purposes only and does not constitute an offer to sell or a solicitation to buy any security in any jurisdiction where such offer or solicitation would be unlawful. Any unauthorized use is prohibited.